Our Awards

Avolta constantly strives for excellence throughout its business, across all customer facing and internal areas of the company. We are proud to have received a variety of awards which reflect its status as the leader in travel retailer worldwide.

2024

  • Brew & Bite Battle initiative_CLT Airport

    Airport Marketing, Communications and Customer Experience Awards at ACI-NA Excellence

    Brew & Bite Battle initiative at Charlotte Douglas International Airport as the exemplary example of Partnering with Concessionaires/Service Providers.

  • CeoforLife award 2024

    Innovation category award at the CEOforLIFE Award 2024

    Autogrill by Avolta for focusing on all the technologies that increase our ability to understand the customer with the aim of improving the experience inside the stores.

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  • Enjoy Aena Awards 2024

    Marketing Boost at Enjoy Aena Awards

    Avolta for its airport marketing campaign SLANG

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  • BluO2 Bar

    #1 Best Airport Bar in USA TODAY 10Best Readers' Choice Awards 2024

    Blu2o – Palm Beach International Airport (PBI)

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  • Avolta_HMSHost_USA Today Awards_ORD_Tortas Frontera

    Top 10 Best Airport Grab-And-Go Food in USA TODAY 10Best Readers' Choice Awards 2024

    Tortas Frontera – Chicago O’Hare International Airport (ORD)
    1897 Market – Charlotte Douglas International Airport (CLT)

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  • Avolta_HMSHost_USA Today Awards_IAH_Cadillac Mexican Kitchen Tequila Bar

    Top 10 Best Airport Sit-Down Restaurant in USA TODAY 10Best Readers' Choice Awards 2024

    Landry's Seafood – George Bush Intercontinental Airport (IAH)
    Wicker Park Seafood & Sushi Bar – Chicago O’Hare International Airport (ORD)
    Cadillac Mexican Kitchen & Tequila Bar – George Bush Intercontinental Airport (IAH)
    Whisky River – Charlotte Douglas International Airport (CLT), Fort Lauderdale-Hollywood International Airport (FLL), and Raleigh-Durham International Airport (RDU)
    Cigar City Brewing – Tampa International Airport (TPA)
    Blanco Tacos + Tequila – Phoenix Sky Harbor International Airport (PHX)

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  • FLL_Whisky River

    Top 10 Best Airport Bar in USA TODAY’s 10 Best Readers’ Choice Awards 2024

    Blu2o – Palm Beach International Airport (PBI)
    Three Kings Public House – St. Louis Lambert International Airport (STL)
    Whisky River – Charlotte Douglas International Airport (CLT),
    Fort Lauderdale-Hollywood International Airport (FLL), and Raleigh-Durham International Airport (RDU)
    Memphis Made Brewing Co. - Memphis International Airport (MEM)
    Gordon Biersch - San Jose Mineta International Airport (SJC)

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  • Avolta_BW Confidential Award 2024.jpg

    Beauty Retailer of the Year Award at BW Confidential Beauty Awards

    Avolta for the company’s exceptional work in delivering an unparalleled beauty shopping experience for travelers worldwide.

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  • PizzaAut

    Highly Recommended - People & Planet Award: Diversity & Inclusion Champion at Frontier Awards 2024

    Avolta x PizzAut

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  • Dufry Maroc Earthquake Action Avolta team_Frontier Award 2024

    Team of the Year at Frontier Awards 2024

    Dufry Maroc Earthquake Action Avolta

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  • World Duty Free and One Water team_Frontier Award 2024

    People & Planet Award: Sustainability at Frontier Awards 2024

    World Duty Free and One Water

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  • Global Drinks Intel ESG Awards 2024_Avolta Team

    Global Travel Retail ESG Champion Operator category at the Global Drinks Intel ESG Awards 2024

    Avolta for its ESG strategy and the development of a Materiality Matrix

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  • Annual Report 2023_cover

    2nd ranking in the "Category Design" at 2024 Swiss Annual Report Rating

    Avolta's 2023 Annual Report

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  • BEST HR TEAM 2024 AUTOGRILL

    Best HR Team 24 for HRC Community

    Named Best HR Team 24 in the category Equity, Diversity & Inclusion with the project “Nourishing inclusion: the arrival of Edoardo, between Autogrill and PizzAut”

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  • Plum Market_North America_FAB 2024

    Highly commended Airport Health-Centred Offer of the Year at 2024 Airport Food & Beverage (FAB) + Hospitality Awards

    Plum Market Terminal A, Dallas Fort Worth International Airport, USA for

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  • Bottega_UAE_FAB 2024

    Highly commended Airport Bar or Pub of the Year at 2024 Airport Food & Beverage (FAB) + Hospitality Awards

    Bottega Prosecco Bar & Craft Beer, Zayed International Airport, UAE

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  • Snap_USA_FAB 2024

    Highly commended Airport “Food to go” Offer of the Year at 2024 Airport Food & Beverage (FAB) + Hospitality Awards

    SNAP, HMSHost, Phoenix Sky Harbor International Airport, USA

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  • Hello Customer_Belgium_FAB 2024

    Airport Customer/Hospitality Initiative of the Year (Europe) at 2024 Airport Food & Beverage (FAB) + Hospitality Awards

    Hello Customer, Brussels Airport, Belgium, Europe

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  • Tiffin Center_India_FAB 2024

    Airport F&B Offer Best Representing Sense of Place (Asia Pacific) at 2024 Airport Food & Beverage (FAB) + Hospitality Awards

    Tiffin center, Bangalore Airport, India

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  • Tiffin Express_India_FAB 2024

    Airport "Food to go" Offer of the year at 2024 Airport Food & Beverage (FAB) + Hospitality Awards

    Tiffin Express, Kempegowda International Airport Bengaluru, India

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  • Tatiana Mangano_Malpensa_Italia_FAB 2024

    Highly commended STAR INDIVIDUAL EUROPE – Front of House at 2024 Airport Food & Beverage (FAB) + Hospitality Awards

    Tatiana Manganaro, Milan Malpensa Airport, Italy

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  • Pham Hai Yen_Vietnam_FAB 2024

    Highly commended STAR INDIVIDUAL Asia Pacific – Back of House at 2024 Airport Food & Beverage (FAB) + Hospitality Awards

    Pham Hai Yen – QA Supervisor, Noi Bai International Airport, Vietnam

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  • HMSHost_Denver_North America_FAB 2024

    STAR TEAM AMERICAS – Back of House at 2024 Airport Food & Beverage (FAB) + Hospitality Awards

    Food & Beverage team, HMSHost, Denver International Airport, USA

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  • Hudson_Vancouver_FAB 2024

    STAR TEAM AMERICAS – Front of House at 2024 Airport Food & Beverage (FAB) + Hospitality Awards

    Joe & The Juice team, Hudson, Vancouver International Airport, Canada

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  • Ronan Casey_Arlanda_Sweden_FAB 2024

    STAR INDIVIDUAL EUROPE – Back of House at 2024 Airport Food & Beverage (FAB) + Hospitality Awards

    Ronan Casey – Warehouse Manager, Arlanda Airport, Sweden

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  • Cigdem Baymaz_Istanbul_Turkey_FAB 2024

    STAR INDIVIDUAL EUROPE – Front of House at 2024 Airport Food & Beverage (FAB) + Hospitality Awards

    Cigdem Baymaz - Store Manager of Int. Starbucks, Sabiha Gökçen International Airport, Istanbul Airport, Türkiye

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  • Phạm Như Quân_Vietnam_FAB 2024

    STAR INDIVIDUAL ASIA PACIFIC – Front of House at 2024 Airport Food & Beverage (FAB) + Hospitality Awards

    Phạm Như Quân – Operation Manager - Da Nang International Airport, Vietnam

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  • Green Business Partners

    Green Business Partners certification

    Blanco Tacos & Tequila at Phoenix Sky Harbor was recognized with a gold certification for demonstrating their commitment to community development in their food donation program to United Services Organization (USO)

  • Nashville architectural photographer - Ford Photographs - Hudson News_Avolta 1.jpg

    Best New Local Concept at 2024 Excellence in Airport Concessions Awards

    Hudson’s Satellite of Parnassus Books at Nashville International Airport® named Best New Local Concept for enhancing the passenger experience through locally inspired retail.

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  • 2024_ACI-NA Concessions Awards_HMSHost_Best Employee Recognition Program_Avolta.jpeg

    Best Employee Recognition Program at 2024 Excellence in Airport Concessions Awards

    In recognition of its culture of appreciation, caring, and inclusion among its team members across North America

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  • Avolta Legal Department

    Europe In-House Team of the Year at International Financial Law Review (IFLR) Europe Awards

    Avolta's Legal Department

  • Hudson’s Civil Rights Trail Market_Birmingham-Shuttlesworth International

    Best Local-Inspired Store at 2024 Airport Experience Awards

    Best Local-Inspired Store at a medium or small airport for Civil Rights Trail Market at Birmingham-Shuttlesworth International Airport (BHM)

    The store earned top honors for expertly combining a product line predominantly featuring local items, crafts, and souvenirs with a store designed to replicate the look and feel of the region.

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  • Memphis Made Brewing Company_Memphis International Airport

    Best Bar Experience at 2024 Airport Experience Awards

    Best Bar Experience (Large Airports) for The Green Room Lounge & Whiskey Bar at Nashville International Airport (BNA)
    and
    Best Bar Experience (Medium/Small Airports) for Memphis Made Brewing Company at Memphis International Airport (MEM)

    The two concepts earned top honors in both categories for offering travelers a unique atmosphere and expansive drink menu, along with service and hospitality by knowledgeable staff.

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  • Plastic Reduction Award - Bologna Airport.png

    Plastic Reduction Award

    The award was given by Bologna Marconi Airport in collaboration with Plastic Free Onlus association, for the progressive reduction and elimination of single-use plastic in its Bottega, Tentazioni, Puro Gusto and Sky Lounge outlets at Bologna Airport.

2023

  • Three Kings_St Louis Lambert International Airport

    #1 Best Airport Bar in USA TODAY 10Best Readers' Choice Awards

    Three Kings Public House at St. Louis Lambert International Airport (STL)

  • Whisky River_Charlotte Douglas International Airport

    Top 10 Best Airport Bar in USA TODAY 10Best Readers' Choice Awards

    Memphis Made Brewing Co. at Memphis International Airport (MEM)
    Whisky River at Charlotte Douglas International Airport (CLT), Fort Lauderdale-Hollywood International Airport (FTL), and Raleigh-Durham International Airport (RDU)
    Book & Bourbon Southern Kitchen at Louisville Muhammad Ali International Airport (SDF)

  • Landry's Seafood_George Bush Intercontinental Airport

    Top 10 Best Airport Sit-Down Restaurant in USA TODAY 10Best Readers' Choice Awards

    Cadillac Mexican Kitchen & Tequila Bar at George Bush Intercontinental Airport (IAH)
    Landry's Seafood at George Bush Intercontinental Airport (IAH)
    Blanco Tacos + Tequila at Phoenix Sky Harbor International Airport (PHX)
    Whisky River at Charlotte Douglas International Airport (CLT), Fort Lauderdale-Hollywood International Airport (FTL), and Raleigh-Durham International Airport (RDU)
    Publican Tavern at Chicago O’Hare International Airport (ORD)
    Chicago Cubs Bar & Grill at Chicago O’Hare International Airport (ORD)

  • Tortas Frontera_Chicago O'Hare International Airport

    Top 10 Best Airport Grab-And-Go Food in USA TODAY 10Best Readers' Choice Awards

    Tortas Frontera by Rick Bayless at Chicago O’Hare International Airport (ORD)
    Love Shack at Dallas/Fort Worth International Airport (DFW)
    1897 Market at Charlotte Douglas International Airport (CLT)

  • High Tide Bar_Bali

    Airport Customer or Hospitality Initiative of the Year at 2023 Airport Food & Beverage (FAB) + Hospitality Awards

    High Tide Bar - Highly commended as Regional Winner APAC

  • Exki_Brussels Airport

    Airport Health-Centred Offer of the Year at 2023 Airport Food & Beverage (FAB) + Hospitality Awards

    Exki at Brussels Airport (Autogrill Europe)

  • Food Hall_Fiumicino Airport

    Airport Food Hall of the Year at 2023 Airport Food & Beverage (FAB) + Hospitality Awards

    Food Hall at Fiumicino Airport Terminal 1 - Leonardo da Vinci–Fiumicino Airport (Autogrill Italy)

  • Arianna Brezigar

    STAR INDIVIDUAL Apac - Back of House (Superstars Awards) at 2023 Airport Food & Beverage (FAB) + Hospitality Awards

    Arianna Brezigar, Headquarter, HMSHost International

  • Product Innovation & Concept Development & Training Europe & Italy_Fiumicino

    STAR TEAM Europe - Back of House (Superstar Awards) at 2023 Airport Food & Beverage (FAB) + Hospitality Awards

    Product Innovation & Concept Development & Training Europe & Italy at Varius Airport (Autogrill Europe)

  • James Beard Foundation

    Airport Customer or Hospitality Initiative of the Year at 2023 Airport Food & Beverage (FAB) + Hospitality Awards

    James Beard Foundation @ORD Chef Series at Chicago O'Hare International Airport

  • HMSHost NA_SEA Make It Happen ESG Strategy

    Sustainability & Environmental Initiative of the Year at 2023 Airport Food & Beverage (FAB) + Hospitality Awards

    Highly Commended as Sustainability & Environmental Initiative: "Make It Happen" ESG Strategy at Seattle-Tacoma International Airport

  • HMSHost NA_PATH Water

    Airport Food & Beverage Marketing Campaign of the Year at 2023 Airport Food & Beverage (FAB) + Hospitality Awards

    Path Water initiative as Highly commended for the Airport Food & Beverage Marketing Campaign

  • Team F&B HMHost NA_Toronto YYZ

    STAR TEAM Americas, Back of House (Superstars Awards) at 2023 Airport Food & Beverage (FAB) + Hospitality Awards

    F&B team at Toronto Pearson International Airport

  • Super Bien_San Antonio

    Best New Food and Beverage (Quick-Service Concept) at Airport Concessions Awards (Airports Council International – North America)

    Super Bien at San Antonio International Airport

  • Leon C. Watkins “Guardian Award” for Excellence In Business Diversity at Airports Council International – North America

    Ron Gomes, Vice President HMSHost, Strategic Alliances

  • Charles “CJ” Johnson Award at Airport Minority Advisory Council (AMAC) Catalyst Awards

    Derryl Benton, Executive Vice President HMSHost, Business Development

  • Hall of Fame Award at Airport Minority Advisory Council (AMAC) Catalyst Awards

    Ron Gomes, Vice President, Strategic Alliances

  • Rocco's Tacos_Fort Lauderdale

    Best Casual Dining Concept at Airport Experience News

    Rocco's Tacos & Tequila Bar at Fort Lauderdale-Hollywood International Airport

  • Emeril's Table_New Orleans

    Best Local-Inspired Restaurant (Medium/Small Airports) at Airport Experience News

    Emeril's Table at Louis Armstrong New Orleans International Airport

  • AX Icon at Airport Experience News

    Ron Gomes, Vice President HMSHost, Strategic Alliances

  • KL_Kitchen by Openhouse_2023_Avolta.jpg

    Malaysia Airports Concessionaires' Award 2023 for Best Concept Outlet (Food & Beverage)

    Best Concept Outlet (Food & Beverage) award at the prestigious Malaysia Airports Concessionaires Conference 2023 for our concept Kitchen by OpenHouse

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  • MEADFA Award 2023_Avolta_1.png

    MEADFA Best Retailer Award 2023

    Avolta has won the award for Best Retailer at the MEADFA Awards 2023

  • RoSPA-Award-Winner-3.png

    RoSPA Gold Medal Award for Health and Safety

    World Duty Free UK has won the RoSPA Gold Medal Award for Health and Safety for the 8th year running, demonstrating its commitment to health and safety excellence.

2022

  • Best Retail Outlet, Annual Aviation Business Excellence Awards (ABEA)

    Dufry Kenya was named Best Retail Outlet at the annual Aviation Business Excellence Awards (ABEA) in Nairobi, Kenya

  • LinkedIn’s 2022 Top Companies in Retail

    Hudson has been named to LinkedIn’s 2022 Top Companies in Retail

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2020

  • Collaboration of the Year Frontier Award

    Winner: Heathrow & Dufry Destination Beauty

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2019

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    Perfetti Van Melle 'Winning Store Model Award 2019' for the Dufry Antalya team

    Perfetti Van Melle (PVM) has introduced the PVM Winning Store Model – a new award to reward its best-in-class retail partners with a mission to drive the confectionery business in global travel retail.
    The winning store for 2019 is Dufry's Antalya Duty Free for its "strong focus on PVM’s must-have assortment, along with fantastic visibility, strong promotions and excellent use of a Brand Ambassador".

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    Duty Free Readers' Choice Awards

    Dufry was delighted to be announced a winner of the Americas, Asia and Gulf-Africa Duty Free & Travel Retailing Magazines' Duty Free Readers' Choice Awards.

    The readers of the Duty Free Magazines voted Dufry 'The Best Airport Retailer in the Americas'.

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    Sunglasses Retailer of the Year, Sunglasses Vision 2020 Awards

    In 2019, in the annual Sunglasses Workshop & Awards in Cannes held during the TFWA World Exhibition and Conference, Dufry achieved two awards: 'Best Dedicated Sunglasses Sales Team' for its team at Zurich Airport and 'Best Marketing Activity: On-Airport'.

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    Mejores Patronos and Best Employer

    Dufry Puerto Rico has been awarded 'Mejores Patronos and Best Employer' in the 2019 edition of the awards, in recognition of its high international standards.

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    ACI-NA Concessions Awards

    The Hudson Group won four awards in three different categories:
    - Best New News & Gift Concept: 1st Place: Ink by Hudson, Tucson International Airport
    - Best New National Brand Concept: 2nd Place: MAC Lips, O’Hare International Airport
    - Best New Local Concept: 2nd Place: McNally Jackson Books, LaGuardia Airport and 3rd Place: Palmetto Distillery, Greenville-Spartanburg International Airport

    More than 180 nominations were presented for a total of 43 awards from airports of all sizes throughout the U.S. and Canada.

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2018

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    Moodies' Digital, mobile and social media Awards

    Dufry was successful in the the Moodies' Digital, mobile and social media Awards, winning in two categories; “Best Loyalty Campaign” for RED by Dufry and “Best Live Chat or Stream” DUDA by Dufry Brazil.

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    Sunglasses Retailer of the Year, Sunglasses Vision 2020 Awards

    On the 10th anniversary of the annual Sunglasses Workshop & Awards in Cannes held during the TFWA World Exhibition and Conference, Dufry achieved the top retailer award in a contest that had record entries. Dufry won in the category “Sunglasses Retailer of the Year (Turnover Over US$2 billion)”.

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    Merchant of the Year and Highest Regard for Customer Service, EDGIE Awards

    MarketPlace PHL – the City of Philadelphia’s private partner that coordinates the management of the concessions program at Philadelphia International Airport - recognized the Kiehl’s store operated by Hudson Group in two award categories; “Merchant of the Year“ and “Best Location with Highest Regard for Customer Service.”

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    Most Outstanding Global Travel Retailer – Europe, Excellence Awards

    Dufry was recognized as the “Most Outstanding Global Travel Retailer – Europe” in the 2018 edition of the Global Excellence Awards organized by the magazine Acquisition International (AI). These awards were launched to recognize and reward both companies and individuals whose commitment to sustained outstanding performance has seen them leading the way, not only in their own sector or industry, but across the entire global corporate spectrum.

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    "Best Store in the World" Dreamstore Award

    Dufry’s London Heathrow Terminal 5 Sunglasses Store has been granted the Moodie Davitt Report's Dreamstore “best store in the world” Award for the second year running in this category.

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    Guadeloupe Airport Award

    The Airport Society Guadeloupe Pôle Caraïbes (SA GPC) acknowledged its longstanding and successful partnership with Dufry, awarding the company the Guadeloupe Airport Award.

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2017

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    Best Jewelry Store and Marketing Campaign

    ‘Best Jewelry Store’ and ‘Best Jewelry & Watches Marketing Campaign’ by DFNI Products Awards 2017 for Dufry's Bulgari stores at Norwegian Joy Cruise Line and Helsinki Airport, respectively.

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    Best Marketing Activity

    Best Marketing Activity - Sunglasses Awards 2017

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    Marketing Campaign of the Year by a Retailer

    Marketing Campaign of the Year by a Retailer - Frontier Awards 2017 - for the campaign “Rogue One: A Star Wars Story”, London Gatwick Airport

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    Rest of World 'Travel Retailer of the Year'

    Rest of World 'Travel Retailer of the Year' Award - Icons of Whisky Awards 2017 - for our World of Whiskies London Heathrow stores

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    Scotland 'Travel Retailer of the Year'

    Scotland 'Travel Retailer of the Year' Award - Icons of Whisky Awards 2017 - for our World of Whiskies Edinburgh and Glasgow stores

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2016

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    RoSPA Awards

    Gold Award (World Duty Free UK)

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    Workforce Optimas Awards

    Finalists (Dufry Learning and Development)

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    Airport Drinks Retailer of the Year – Multiple Locations

    Drinks International’s Travel Retail Challenge Awards

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    Best Dedicated Sunglasses Team of the Year

    Best Dedicated Sunglasses Team of the Year' award - Cannes Sunglasses Awards 2016 for the team at Heathrow Terminal 3

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    Heathrow Academy Awards

    WDF Heathrow Employer of the Year

  • Moodie digital awards

    Best Twitter Feed, Concessionaire – World Duty Free, @WorldDutyFree (Winner)
    Best Use of Social Media, Concessionaire - World Duty Free Group (Highly Commended)
    Best Website, Concessionaire – Reserve & Collect, www.uk.worlddutyfree.com (Winner)

2015

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    OYA Top Award in Customer Service Excellence

    “OYA Top Award in Customer Service Excellence” for Hudson by the Customer Service Experts (CSE) together with Miami Airport.

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    JIS Retailer of the Year Award

    “JIS Retailer of the Year Award” for Colombian Emeralds for its Galleria Lounge located in the Miami Beach Convention Center.

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    Best Canadian Airport Duty Free Company award

    ”Best Canadian Airport Duty Free Company” award from the Frontier Duty Free Association.

2014

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    Moodie Report Dream Store

    The “Moodie Report Dream Store” awarded Nuance for its sunglasses offering at Antalya Airport, Turkey, and its wine selection at Sydney Airport, Australia.

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    The Best New Watch Store & The Best New Jewelry Store

    Nuance was awarded "The Best New Watch Store” with its Timebox shop at Zurich Airport and “The Best New Jewelry Store” with its Bulgari shop at London Heathrow Terminal 2 by DFNI Product Awards.

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    Firenze Home Town of Fashion

    Representing Dufry, CEO Julian Diaz receives special award "Firenze Home Town of Fashion" at “Pitti Uomo 86“ men’s fashion international trade fair in Florence.

  • Best News & Gift Operator

    Hudson Group was named Best News & Gift Operator in the Airport Revenue News by ARN poll

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    The Americas Travel Retailer of the Year

    “The Americas Travel Retailer of the Year" by DFNI.

2013

  • The Americas travel retailer of the year

    "The Americas travel retailer of the year" by DFNI.

  • Best News & Gift Operator

    Hudson Group was named Best News & Gift Operator in the Airport Revenue News by ARN poll

2012

  • Best News & Gift Operator

    Hudson Group was named Best News & Gift Operator in the Airport Revenue News by ARN poll

  • Best Retail Store Design

    Hudson Group’s Coach store in Newark Liberty International Airport Terminal C was named Best Retail Store Design by ARN poll

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    The Americas travel retailer of the year

    "The Americas travel retailer of the year" by DFNI.

2011

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    Customer service awards

    China - Staff wins customer service awards by the Shanghai Airport Authority (SAA)

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    Best Retail and Distribution Services

    Duty Free Caribbean - “Best Retail and Distribution Services” by the Barbados Chamber of Commerce & Industry

2010

  • Award for Travel Retailer of the Year

    Dufry Group - Award for Travel Retailer of the Year at DFNI Awards for Travel-Retail Excellence in the Americas

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    Best News & Gift Operator

    Hudson News - Best News & Gift Operator at Airport Revenue News magazine’s annual awards