Discover how every journey with Avolta is an opportunity to enrich lives, reconnect with the planet, and drive transformative action on today’s most pressing challenges.
Avolta as a catalyst for sustainable impact
Anchored in four key pillars, including our customers, partners and team members, as well as the planet and the communities we serve. Avolta Sustainability strategy is more than a commitment, it is the driving force shaping a sustainable, responsible future for all of our stakeholders.

Overview of Avolta’s Sustainability Journey
Electricity from renewable sources for retail operations increased to 93 % (2019 baseline)
Avolta starts use of biofuel on some major transportation routes to reduce CO2 emissions
Reach of Supplier Code of Conduct expanded among F&B suppliers
EDGE Plus certification achieved in five important countries
Eugenio Andrades’ Legacy and “Journey for Good” Foundation launched
Sustainability governance enhanced with dedicated Board ESG Committee and appointment of Chief Public Affairs & ESG Officer
Double Materiality Matrix and evolved Sustainability Strategy House implemented fully reflecting new company scope
TCFD Report extended covering full company scope
Electricity sourcing from renewable energies increased to 40%
Avolta Supplier Code of Conduct recertification including F&B suppliers launched globally
Avolta receives SBTi validation for its Scope 1, 2&3 emission reduction targets (base 2019)
20% electric energy covered by renewable energy
First TCFD Report 2022, published in the first quarter 2023
Second Culture & Engagement survey executed, covering all Avolta operations worldwide
Avolta (base 2019) commits to establish SBTi emission reduction targets
Listed in the SXI Sustainability 25 index of the SIX Swiss Exchange
HR Policy published
Disclosure of Sustainable Management Guidelines
First dedicated Culture & Engagement survey, reaching over 70% of head-count
Disclosure of Avolta ́s Sustainability Strategy
Joined the UN Global Compact
Avolta starts reporting on GHG emissions
Avolta launches second recertification of Supplier Code of Conduct
Sustainability governance enhanced with Lead Independent Director supervising Sustainability strategy implementation
Updated Code of Ethics
Disclosure of Avolta Code of Conduct
Equal Salary Certification launched in Switzerland
Avolta publishes first GRI report
Avolta Supplier Code of Conduct published and first certification process launched
First materiality assessment
Definition and disclosure of materiality matrix
Guided by our traveler-first approach, we carefully ensure responsible sourcing and sustainable choices at every touchpoint.
Expand the adoption of responsible sourcing practices and increase the procurement of sustainable, certified and local products.
Foster a responsible and ethical management of the supply chain, partnering with suppliers that are attentive to social and environmental impacts.
Provide high quality and safety standards for the products and ingredients used in all of the company’s channels.
Promote better travel experiences by offering a wide range of healthy and sustainable products, good for both consumers’ and planet’s health.

Our dedication to the environment is not limited to the floorspace of our stores. We focus on meaningful ways to positively impact the planet.
Measure Scope 1, 2 and 3 GHG emissions and reduce our footprint in our operations and along the value chain.
Measure & reduce the generation of waste and promote circular practices.
Reduce water withdrawal in our operations and promote the restoration of habitats along the value chain.

Avolta's team members are more than just people. They are ambassadors connecting us to stakeholders worldwide. With operations in 70 countries, we celebrate Culture & Engagement as our strength, employing a workforce of over 150 nationalities.
Our diverse and inclusive team embodies the Avolta spirit on everything they do on a daily basis. Our dedicated team members bring our vision to life – making travelers happier by maximizing every moment of their journey. Each team member plays a vital role in our daily success.
Create an inclusive culture, by promoting diversity and equity at all levels of the organization.
Attract and retain highly talented people by building a positive and engaging working environment.
Provide high quality training, learning & development opportunities to strengthen our people’s competences and professional growth.
Promote physical health and safety in the workplace and foster well-being and work-life balance.
Protect human rights across the company and along its supply chain.

We are a committed global community.
With a global footprint, our commitment extends beyond the shelves in our stores and restaurants – directly to our planet and into the heart of communities.
Through targeted community engagement initiatives and an ambitious vision for growth, we are not just talking about positive change. We are actively making it happen for people and our planet.
Avolta has established a set of Environmental Management Guidelines that define our environmental principles for climate change, energy efficiency, resource consumption, and shop development. These guidelines are available for download below.